Refund & Cancellation Policy
Effective Date: August 24, 2026 · Version 3.2
1. Immediate Execution of Digital Goods
DropYourSaaS delivers direct digital advertising and directory indexing services. When you complete a transaction for a Pay-to-Rank Leaderboard Boost or a Pinned Side-Rail Sponsor Spot, inventory allocation, search engine indexing, and real-time public exposure begin immediately.
Due to the immediate distribution of backlinks and digital exposure upon transaction confirmation, standard advertising fees and leaderboard boost payments are non-refundable once the listing is live.
2. Recurring Sponsorships & Cancellations
If you have purchased a monthly or multi-period Pinned Side-Rail Sponsorship:
- Cancel Anytime: You may cancel any recurring subscription at any time prior to the next renewal billing date via your invoice link or by emailing support.
- Active Period Guarantee: Your sponsored ad spot will remain live on the designated rail until the end of your prepaid billing period.
- No Pro-Rated Mid-Cycle Refunds: We do not issue partial refunds for days remaining in an active cycle once the period has commenced.
3. Technical Downtime & Exceptional Refunds
We are committed to delivering the exact advertising impressions and placement you purchased. Full or partial refunds will be promptly granted under the following circumstances:
If an active pinned ad spot fails to render or display on the platform due to verified server outages for more than 24 consecutive hours.
If an accidental double charge occurs due to a payment gateway glitch, the duplicate transaction will be refunded immediately in full.
4. Dispute & Review Timeframe
Any refund inquiry or billing review request must be submitted within 7 days of the transaction date.
5. Requesting a Billing Review
To request a refund or review of your transaction, please email our billing team with your Order ID, registered email, and website URL: